Terms and refunds

Last updated: 11 April 2026

These terms cover use of oldkindle.com and any purchases from the site. By using the site or buying the Survival Guide you agree to them. They’re written in plain English because we’d rather you read them than click through.

1. Who you’re dealing with

oldkindle.com is operated by Graith Internet, a business based at Forest Vale Industrial Estate, 23 Foxes Bridge Road, Cinderford, GL14 2PQ, United Kingdom. Graith is VAT registered in the UK. Payment is handled by Stripe Payments Europe, Ltd.

2. What we’re selling

The “Old Kindle Survival Guide” is a PDF document delivered by download after successful payment. It is a digital information product. It is not a piece of software, not a subscription, and not a physical item. The current price is £3.99 inclusive of UK VAT. VAT is broken out on your Stripe receipt.

The guide describes techniques for sideloading books to old Kindle devices, jailbreaking affected Kindle models, installing third-party reader software, and repurposing the hardware. It is for information only. It is not a product, service, or warranty-backed tool, and we are not responsible for outcomes on your specific device.

3. Your cancellation right and why it’s different for digital content

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers normally have 14 days to cancel a distance purchase and get a refund. For digital content delivered by download, the right is extinguished if:

1. You give express consent to begin supply before the 14-day period ends, and
2. You acknowledge that you lose the cancellation right by doing so.

At checkout, there is a checkbox that says exactly this in plain language. Ticking that checkbox is your express consent and acknowledgement. If you’d rather keep your 14-day right, don’t tick the checkbox — in which case we won’t release the download until the 14 days have passed.

If you pay and receive the download immediately, the 14-day cancellation right no longer applies. This is standard across the digital-content industry and is what allows us to sell the guide for £3.99 without needing to build a time-locked delivery system.

4. Our refund policy (which is more generous than the law requires)

We don’t want to take money from someone who didn’t find the guide useful. If you bought the guide and it genuinely isn’t what you hoped for, email hello@oldkindle.com within 30 days of purchase with your Stripe order reference and we’ll refund you without much fuss. We’ll ask why, because we want to improve the guide — but the answer doesn’t have to be long or clever.

We will not refund the guide in the following cases:

• You already read most or all of the guide and are now asking for your money back — the refund is for “this isn’t what I hoped”, not “I’ve consumed the product and want a retroactive discount”.
• Your Kindle did not respond to a procedure in the guide, and the reason is documented in the guide’s “known unsupported” list. We can’t promise results on devices that the community tools don’t cover.
• You bought the guide for someone else who then didn’t use it. Gifts are non-refundable.

If a refund goes ahead, it goes back to the original payment method via Stripe within a few working days. Access to the download is revoked at the same time.

5. Disclaimers

Everything in the guide is provided on a “best effort, honest information” basis. We have tested procedures on the devices we have, we cite our sources, and we will update the guide when we find out we’re wrong. But:

• We cannot guarantee that any procedure described will work on your specific device and firmware combination.
• Third-party tools such as WinterBreak, KOReader, and Calibre are maintained by their respective communities and are subject to change. We do not control them.
• Modifying firmware voids any remaining manufacturer warranty.
• We are not responsible for data loss caused by following instructions in the guide, though the guide is written to prioritise data preservation at every step.
• We are not responsible for legal consequences of using circumvention tools in jurisdictions where they are restricted. The guide includes clear jurisdictional notes on this point.

To the maximum extent permitted by law, our total liability for any claim arising from use of the site or the guide is limited to the amount you paid us (£3.99 at current prices). None of this limits your rights under the Consumer Rights Act 2015 — nothing in these terms is trying to take away your statutory rights.

6. Use of the site

Everything you see on oldkindle.com is either written by us or properly attributed to the third parties who wrote it. You’re welcome to link to any page. You’re welcome to quote short sections with a citation. You’re not welcome to copy whole articles wholesale, pass them off as your own, or re-publish the Survival Guide for free or for sale. If you’d like to do something we haven’t covered, ask us at hello@oldkindle.com.

7. Legality of the techniques we describe

The guide describes techniques that are lawful in most jurisdictions for owners of the devices in question. Specifically, sideloading books you own via USB, installing alternative reader software on hardware you own, and repurposing hardware for a different use are broadly lawful in the UK. Stripping DRM from commercially-purchased ebooks is a separate question with jurisdiction-specific answers — the guide discusses this with the appropriate caveats and does not provide tools for it.

8. Trademarks

“Kindle”, “Kindle Fire”, and “Amazon” are registered trademarks of Amazon.com, Inc. oldkindle.com is not affiliated with, endorsed by, or sponsored by Amazon. We use those trademarks only to identify the devices we’re writing about and to describe factual events concerning them — which is permitted under UK and EU trademark law as descriptive / nominative use.

9. Changes to these terms

If we change these terms, we’ll update the “last updated” date at the top. Material changes apply to purchases from the date of the change onwards; purchases before the change are governed by the terms in force at the time.

10. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.